The short version. Skiiip collects only what it needs to run song requests and giveaways at an event, and to email people who ask to join the early-access waitlist. Song requests are deleted after 30 days and giveaway entries within 48 hours after the giveaway ends. Nothing is sold, and we email only people who ticked the box to hear from us.
Skiiip (skiiip.net) is operated by RoamN Entertainment, based in Edmonton, Alberta, Canada. In this policy "we" and "us" mean RoamN Entertainment.
Questions and requests about your information go to our privacy contact at [email protected].
| What | Why |
|---|---|
| The name you type, and the song title and artist | To show your request to the DJ and to other guests at the same event |
| A random identifier stored in your browser | To count your requests and votes so limits can be applied. It does not identify you by name |
| Your location, only if the event has a location check turned on | To confirm you are at the venue. It is checked and then discarded. The coordinates are not stored |
| What | Why |
|---|---|
| Your name and mobile number | To enter you in the draw, allow one entry per person, and contact you if you win |
| A random identifier stored in your browser | To show your ticket and tell your phone if you win |
| Your location, only if the giveaway requires it | To confirm you are at the venue. We keep only a pass or fail result and an approximate distance, not the coordinates |
| The time you agreed to the giveaway rules | As a record that you agreed |
Each giveaway is run by a host (the DJ or venue), who is named in that giveaway's official rules. The host can see entrants' names and the last four digits of their numbers. The full number is shown to the host only for a winner.
| What | Why |
|---|---|
| Username, email address and password | To sign you in. Passwords are stored only in hashed form and cannot be read by us |
| Your events, settings, tip link and branding | To run the service for you |
| Subscription status and a Stripe customer reference | To provide Skiiip Pro. Card details are entered on Stripe's pages and never reach our server |
| What | Why |
|---|---|
| Your email address | To email you about early access and Skiiip updates, which you agree to by ticking the box on the form |
| Whether you are a DJ, a venue or both, and your city if you give it | To decide who to bring into the beta first and where |
| The exact wording of the box you ticked and the time you ticked it | As a record of your consent, which Canada's anti-spam law requires us to keep |
| Campaign tags in the link you arrived from, if it had any (for example, that you came from an Instagram post) | To learn which posts bring people to the waitlist. They describe the link, not you |
Every email we send you has an unsubscribe link. Using it stops all emails at once.
Our server and our network provider process your IP address to deliver pages, limit abuse and keep security logs. Security logs are kept for a limited time and are used only to investigate problems.
We do not sell personal information. We send marketing email only to people who joined the waitlist and ticked the box, and never to guests because they made a request or entered a giveaway.
A DJ's tip link takes you to that DJ's own payment page on another service, such as Stripe or PayPal. Tips are paid directly to the DJ. We do not receive your payment details, and that service's privacy policy applies.
| Information | Kept for |
|---|---|
| Song requests and votes | 30 days after the request was made, then deleted automatically. A DJ can clear them sooner |
| Giveaway entries, phone numbers and winner records | Deleted automatically within 48 hours after the giveaway's last entry or draw. A host can clear them sooner |
| Waitlist sign-ups | Until you unsubscribe or ask us to delete it, and no longer than two years after you sign up. If you unsubscribe, we keep only your email address and the date, so we never email you again. Ask and we will delete that too |
| DJ accounts | Until the account is closed, then deleted |
| Security logs | A limited period, then overwritten |
Skiiip runs on a server in Alberta, Canada. Connections are encrypted, access to the service is limited and logged, and we keep as little guest information as the service can work with. No system is perfectly secure. If a breach creates a real risk of significant harm to you, we will notify you and the Information and Privacy Commissioner of Alberta as the law requires.
Giveaways are open only to adults, as set out in each giveaway's rules. Song requests may be used at all-ages events such as weddings; a younger guest should use a first name or nickname only.
If we change this policy we will post the new version here with a new effective date. Changes do not apply to information collected before that date in a way that reduces your protection.